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HSBC India - HSBC had issued a card on my name to some other address

Complaint by Vikas on April 15, 2011, 10:40 am in Credit Cards

Dear Sir,

I had applied for HSBC card in 2007 and HSBC had issued me a card No- 4383 5999 9397 3576 . After 3-4 Months company had issued a card to some address on my name - card number 4384 5999 8257 6512 and that person also made some transactions . I came to know i April when i got a statement on my email ID , At that time i immediately closed the card and gave HSBC written request for same to investigate the things and resolve the matter . HSBC did nothing on that and after 1 year the told me that sir we need FIR to investigate the things but police in not taking any report as there is no such case . Since its totally HSBC fault . you are requested to take action to resolve this case. Even company dont have any receiving or ID proof required at the time of receving.


With Regards
Vikas

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Complainant's Goal: HSBC fault
Complainant's Target: HSBC India
Complaint Location: India › Delhi › New Delhi
Complaint URL: http://www.icomplaints.in/hsbc-had-issued-a-card-on-my-name-08254.html

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Fri, 15 Apr 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to HSBC India on April 15, 2011, 10:40 am

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