HDFC Bank Limited - HDFC BANK MEHDIPATNAM HYDERABAD - Staff Behaviour RUDE, Helpless etc
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Complaint by: Malik on May 9, 2011, 10:27 am in Banking and Finance

HDFC BANK MEHDIPATNAM HYDERABAD - Staff Behaviour RUDE, Helpless etc
I being the account holder in HDFC Bank Mehdipatnam dont get a proper response, though the customers are more they dont have proper tellers,
three seats allotted but only one works leaving people with a long queue.
I have choosen this bank because heard about its services are good & beneficial. but i never got a satisfaction from its staff everytime i visit to deposit. Some times the customer may be in hurry but sometimes we can understand but not always. this is the problem always & even the security guy behaves rudes & gives reverse answers as if customer are slaves of the bank.

Teller S. Pradeep Never in his place.
Taqiuddin helping but cant handle whole.
A. Srinivas does some other work but doesnt ask the queue to come to him for transactions deposits or withdraw
The security guy inside , near the teller counter is never dressed properly in behaves rude & roughly

This way the bank is loosing its value & reputation in the eyes of customers & new customers
Things should be chnaged in this branch immediately.

Complainant's Goal: Staff behaviour & no time saving for customers
Complainant's Target: HDFC Bank Limited
Complaint Location: IndiaBiharPatna
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Recent Comments
2.
Tue, 10 May 2011 - Business Reply from - Customer Assistance, HDFC Bank (HDFC Bank Limited)

Dear customer,

We apologize if your recent interactions at the branch have not been satisfactory. We have made a note of your feedback and would request you to write to us at talktous@hdfcbank.com with reference ID TTU001********011, your account number and the complete address of the branch. We will also be glad to assist you with any unresolved issues if any.

Assuring you of our best service always.

Regards, Customer Assistance, HDFC Bank

1.
Mon, 09 May 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to HDFC Bank Limited on May 9, 2011, 10:27 am