Complaint by
Amol Rakshe on February 3, 2011, 7:49 am in Banking and Finance
Hi Team,
This is regarding my EMI of Jan-2011 with ICICI Bank. Account No-015201548829
In the month of Jan-2011 due to my bank account issue, Bank was not able to deduct the EMI from my account. So ICICI bank’s recovery department called me to pay the EMI, in that call one lady was there “Meenakshi Joshi” from Mumbai she used wrong sentences, wrong language. I asked her “Mam thik se baat kijiye hum customer hai” she told me that “Mein thik se baat kar rahi hoo tu thik se baat kar” “Mein recovery department se baat kar rahi hoo”.
I asked her that I haven’t received any bank statement yet. She told me loudly “To ye aapki galati hai” she was speaking so loudly. Also note that you can check my all EMI everything is cleared. Due to that call that day first time I felt pain in my chest. Same day I went to the clinic doctor has suggested me for ECG. If this type of treatment we are getting from ICICI Bank. Then this is not good and if one of the heart patient will receive this type call which I have receive. He would have loss his life.
Now I have decided to send this copy to below mentioned addresses. If I will not get the proper response from ICICI Bank.
Also I have other option with me and that is Media.
Mumbai Police Headquarters
Mumbai
Dhobi Talao
Mumbai, Maharashtra
Police Commissioner Office
Pune
Near GPO, Opp Nuclear Mall, Pune
Police Commissioner Office
Pune
Police Commissioner Office, Sadhu Vaswani Rd, Modi Colony, Pune
Please help me.
Thank You
Amol N Rakshe
Chinchwad Pune -33
9975619999
An email communication has been sent to ICICI Bank Limited on February 3, 2011, 7:49 am
REGISTER
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Hi Amol Rakshe ,
We are sorry to hear about your experience.We have made note of account number.We'll contact you and work to address your issue at the earliest.
Regards,
ICICI Bank Customer Service Team.