knockoffdeal Online Shopping site - Got cheated by KnockOffDeal online ordering website
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Complaint by: Mahesh Jethwani on October 27, 2017, 5:00 pm in Online Shopping

Dear sir/madam,

I have ordered a smart watch from KnockOffDeal.
My ORDER ID. 111017885.


I ordered a smart watch from knockoff deal model : KD 1.39 inch AMOLED Screen Bluetooth 4.0 Android 5.1 OS MTK6580 Quad Core 1.3GHz Waterproof Smart Bracelet Watch.
But i recieved a different product instead of what i ordered. The product which I received is not even in a working condition. I am trying to contact Knockoff Deal customer care service but i am not getting any response from their side. I tired filling the replacement form on their website but the page has some bugs in it and i am not able to apply for the same, I even tried contacting them by mails at help@knockoffdeal.com. But i dint get any response for my mails. I even tried calling their service advisors but the number mentioned on their website i.e. 7838044970‬ is switched off and is not even available on whatsapp as mentioned on their website. I tried commenting on their facebook post from where i got to know about that product but they have blocked me from commenting on their page and were replying to other comments for selling their fraud product. Many people have registered the same complaint as I did.

So i request you to please look into this matter and take a strict action against such fraud cases and please arrange replacement or refund for the faulty product i recieved as per the below invoice


Order ID: 111017885
Order Date: 17/10/2017
Payment Method: Cash On Delivery
Shipping Method: Express Air Shipping
E-mail: mahesh.jethwani94@gmail.com
Mobile: 8082233322
IP Address: 49.32.182.147
Order Status: Pending
Billing Address
Mahesh Jethwani 402, C wing, Mount classic 1, yogi hills, off. B R Road, mulund west, mumbai 400080
Yogi hills, mulund west, mumbai 400080
Mumbai 400080 Maharashtra India Mahesh Jethwani
Delivery Address
402, C wing, Mount classic 1, yogi hills, off. B R Road, mulund west, mumbai 400080
Yogi hills, mulund west, mumbai 400080
Mumbai 400080
Maharashtra
India
Product Model Quantity Price Total
KD 1.39 inch AMOLED Screen Bluetooth 4.0 Android 5.1 OS MTK6580 Quad Core 1.3GHz Waterproof Smart Bracelet Watch KD8901 1 ₹2,900 ₹2,900
Sub-Total: ₹2,266
Express Air Shipping: ₹99
GST @ 28%: ₹634
Total: ₹2,999



Regards,
Mahesh Jethwani
‪+91 8082233322‬

Complainant's Goal: Replacement or refund for the faulty product recieved
Complainant's Target: knockoffdeal Online Shopping site
Complaint Location: IndiaMaharashtraMumbai

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Recent Comments
13.
6 days ago  Aadil Sura

I am also order this watch and i tride returning as same as above complaints but no reply from seller. Plz do somthing against the knockoffdeal seller strictkly

And i am gone a complaint about this
with in 2 days
so please take back your product with in todays
and refund my money

12.
1 month ago  Ayush

I ordered a smart watch on 16th nov 2017 I received that order on 20 nov but I got some different product wrong product Im trying to call that knockoffdeals I applied for refund everything they arent replying on it or taking any actions I called 100 of times they din revicived my call saw many complains against that watch and that knochoffdeals online shoppings please take so strong actions against it KnockOffDeal.com
Thank you for your order. Your order has been received and will be processed shortly!

Your order will be processed only, after your account has been verified. To verify your account, please click on the Confirmation Link sent via SMS on your registered mobile number and enter OTP.

TRACK YOUR ORDER

Order Summary
Order ID: 111027144
Date Added: 16/11/2017
Payment Method: Cash On Delivery
Shipping Method: Flat Shipping Rate E-mail: Solankistarayush6@gmail.com
Telephone: 8850323129
Order Status: Pending
Payment Address Shipping Address
Ayush
Solanki
73 Bldg gangotri b wing 602
Tilak nagar chembur
Mumbai
400089
Maharashtra
India Ayush
Solanki
73 Bldg gangotri b wing 602
Tilak nagar chembur
Mumbai
400089
Maharashtra
India
Product Model Quantity Price Total
KD 1.39 inch AMOLED Screen Bluetooth 4.0 Android 5.1 OS MTK6580 Quad Core 1.3GHz Waterproof Smart Bracelet Watch
- Colour: Metallic Black KD8901 1 ₹2,900 ₹2,900
Sub-Total: ₹2,266
Flat Shipping Rate: ₹99
GST @ 28%: ₹634
Total: ₹2,999
Please reply to this e-mail if you have any questions.

11.
1 month ago  jai

Can we just find the owner name ? is he from india ???and the distributor from delhi .
is you guys agree with me lets make a whatsapp group or facebook page aginst him

10.
1 month ago  Gv.sandeep

I have also same problem...
My order no : 111024383

I have paid the amount 2999/- to courier person

Pls help me on this how to get my money back

My contact number 9989556644

9.
1 month ago  Deep bhatiya

I have the same complaint.

8.
1 month ago  Prasenjit sutradhar

I have ordered a smart watch from KnockOffDeal

I ordered a smart watch from knockoff deal model : KD 1.39 inch AMOLED Screen Bluetooth 4.0 Android 5.1 OS MTK6580 Quad Core 1.3GHz Waterproof Smart Bracelet Watch.
But i recieved a different product instead of what i ordered.

plz solv this . order id - 111020850, contact no - 9126290013.

7.
1 month ago  Arun Kumar

Even I have bought the same watch and the same has happened with me too
Let us file a complaint with consumer forum and let us stop these guys cheating others too

6.
1 month ago  SHIVSURAT H PATHAK

I have the same complaint.
I ordered a smart watch from knockoff deal model : KD 1.39 inch AMOLED Screen Bluetooth 4.0 Android 5.1 OS MTK6580 Quad Core 1.3GHz Waterproof Smart Bracelet Watch.
But i recieved a different product instead of what i ordered. I am trying to contact Knockoff Deal customer care service but i am not getting any response from their side. The customer service number does not work too it's switched off. Could you please take necessary action on this.
Return ID: #2287
Date Added: 14/10/2017
Order ID: #111015336
Order Date: 10/10/2017
&
Return ID: #2197
Date Added: 12/10/2017
Order ID: #111015336
Order Date: 10/10/2017
Process of my return request has reached.

By the time of October 29 you had given me neither did have any answer nor did have any man?

5.
2 months ago  Mohan

I have the same complaint.
I ordered a smart watch from knockoff deal model : KD 1.39 inch AMOLED Screen Bluetooth 4.0 Android 5.1 OS MTK6580 Quad Core 1.3GHz Waterproof Smart Bracelet Watch.
But i recieved a different product instead of what i ordered. I am trying to contact Knockoff Deal customer care service but i am not getting any response from their side. The customer service number does not work too it's switched off. Could you please take necessary action on this.

4.
2 months ago  Sasidhar Thutta

This very worst response from knockoff deal website it cheated every one in online I'm going to file a case on the firm in consumer court

3.
2 months ago  Swapnil sathwane

I am also order this watch and i tride returning as same as above complaints but no reply from seller. Plz do somthing against the knockoffdeal seller strictkly

2.
2 months ago  Om parwe

Comment under moderation queue !

1.
2 months ago  Abhishek Kanaujia

Same i ordered the watch and i got wrong watch.. this company is doing fraud.. please do something..