Kaunsa Support Team - fraud website kaunsa stole my 9000+ rupees
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Complaint by: SHAHANAS on November 22, 2013, 10:21 am in Online Shopping

My order id is 130208 ,I have ordered Lumia 520 almost 5 months back,your fake site couldnt provide that,later a fraud called me from kaunsa.com,and said they will give voucher of same amount but again I purchased with thaat voucher Samsung galexy s duos,idiot people last date was 23rd october ,till now didnt get item.,I waant immediate refund,I already complainted to court. I want immediate refund

Complainant's Goal: immediate refund
Complainant's Target: Kaunsa Support Team
Complaint Location: IndiaKerala

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Fri, 22 Nov 2013 - Business Reply from - Kaunsa.com (Kaunsa Support Team)

Dear SHAHANAS,

We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 22 Nov 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at care@em.kaunsa.com, mentioning your complaint number 390902 in the subject line of the mail.

Thank you for cooperating.

Regards,
Kaunsa.com
Online Customer Service Team