Rajeswari Jayasekar
Asst. Vice President
Service Quality - Credit Cards
Dear madam,

With regards it is to bring under your kind notice I am again harassed by HDFC Bank.Today(10/5/2011)I again received a letter on my shop's address from Mr.D Sthyaraj,Advocate,11/1 P.A.N Rajarathinam,4th Lane,G.A Road,Old Washermenpet,Chennai.600 021.
This Nuisance letter I received from Mr.D Sthyaraj,Advocate.This particular letter is regarding settlement of the Credit Card debt of Mr.Suhas P Joshi & his Credit Card No:434********07860.In my all previous complaints I have mentioned that no person by name Mr.Suhas P Joshi lives on my address but in spite of my repeated mail & complaints I am always harassed by HDFC Bank Credit Card collection agency.Now this is high time for me to approach to Consumer Redressal Forum&file a law suit for this harassment.I have preserved all the notices & assurance mails sent by your department.I tried to contact your bank officers at 022-30751711/30751712 but no response.
In spite of getting an assurance from you how come they are sending me these Nuisance letters & phonogrames after every 5 to 6 months.It's high time I can't tolerate any more..Now enough is enough.Why should I receive third party collection calls,Notice or Nuisance letters?This time there are two officers names mentioned in this letter.(1)Ritu Manek,0********07(2)Amish Randheria 0********96,I called up to Miss Ritu Manek,0********07 but she was not available So I spoke with her Assistant Miss Sneha & she told me to call at 11am on 11/5/2011.I have recorded that conversation.
until&unless I don't receive a concrete assurance I am not going to budge for this matter at all.Below you can find an assurance mail sent by you.

Thanks,
with warm regards
Mr Hebbar


* +********0815 4.30 pm to 7pm mon to fri
* dinaz416@live.com

Date: Tue, 17 Aug 2010 20:04:18 +0530
From: Grievance.Redressalcc@hdfcbank.com
Subject: RE:'HBL=009-977-770' Extreame Harassment & Nuisance phonogrames,Legal Notices& calls by HDFC Bank. (ID-4108) from iComplaints.in
To: dinaz416@live.com

Dear Mr.Hebbar,

This is in continuation to our email dated 14.08.10 regarding the payment reminder notices/phonograms received from HDFC Bank.

On receipt of your email, we have taken a detailed review on the background of your complaint. We deeply regret and perturbed to learn your experience on the recent interactions with the Bank. We also wish to confirm that basis your concern expressed, we have now taken necessary steps to ensure that you are not disturbed in the future. We have taken note on the comments expressed and have shared the same with the concerned for suitable redressal.

Mr.Hebbar, please feel free to contact our bank officers at 022-30751711/30751712 or write to us at customerservices.cards@hdfcbank.com for any further assistance / clarification that you may require with regard to credit card and we shall be glad to assist you.

Assuring you of our best attention at all times.

Regards,


Rajeswari Jayasekar
Asst. Vice President
Service Quality - Credit Cards