DELL India - DONT EVER BUY DELL LAPTOP!!! RIDICULOUS SERVICES @ HIGHEST PRICE

Complaint by Ashish kumar on December 11, 2010, 9:04 pm in Computers and Accessories

Hi !!! Let me introduce myself. I am Ashish. I work with Coca-Cola as Team Leader and looks after Chennai.

One day while working on my Dell Inspiron 6400, discovered that mic is not working. I went to Dell service Centre in Chennai.. They b4 checking made me clear about charges (as my warranty period was over well b4)..

(1) Consultation fee Rs 1200/-( that is just to say what is problem with my laptop u need to pay Rs1200)

(2) If it is mic slot/point which is not working i need to change full mother board(cost Rs.22000)

(3) When i asked problem is with mic why do wana change full mother board he says that is d only way out..

I mean it's complete loot... I really recomend b4 u buy any laptop plz confirm after sale services. Just bcoz one smalll chip not working they will change full laptop and earn profit.

DONT BUY DELL!!!!!!!!!!

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Complainant's Goal: I want my laptop to be serviced.

Complainant's Target: DELL India

Complaint Location: India › Tamil Nadu › Chennai

Complaint URL: http://www.icomplaints.in/dont-ever-buy-dell-laptop-ridiculous-services-highest-06275.html

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Sat, 11 Dec 2010 Message from iComplaints.in Helpdesk

An email communication has been sent to DELL India on December 11, 2010, 9:04 pm

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