Hi !!! Let me introduce myself. I am Ashish. I work with Coca-Cola as Team Leader and looks after Chennai.
One day while working on my Dell Inspiron 6400, discovered that mic is not working. I went to Dell service Centre in Chennai.. They b4 checking made me clear about charges (as my warranty period was over well b4)..
(1) Consultation fee Rs 1200/-( that is just to say what is problem with my laptop u need to pay Rs1200)
(2) If it is mic slot/point which is not working i need to change full mother board(cost Rs.22000)
(3) When i asked problem is with mic why do wana change full mother board he says that is d only way out..
I mean it's complete loot... I really recomend b4 u buy any laptop plz confirm after sale services. Just bcoz one smalll chip not working they will change full laptop and earn profit.
DONT BUY DELL!!!!!!!!!!
Boss yours is ok to some extent but mine is too worst they charged 1500 for getting powersupply to fan as I said fan is not working.
When I received my laptop its still the same its just switching on for 5min and immediately its turning off (as power-supply is not there). to whom should I ask hmmm???? now I am in chennai I repaired it in hyd. can I ask chennai guys with the same repair number? pls help me in this... Thanks in adv
An email communication has been sent to DELL India on December 11, 2010, 9:04 pm
Mic is located on the motherboard just as graphics chip if you want to replace the mic you need to get the motherboard replaced.
No your system is out of warranty you have two choices either can purchase a motherboard from dell or from a local source..