Personal - Delay in Refund against TDR filled with IRCTC

We have filled a TDR for PNR No. 835-1509092, by TDR Ref. No. ekt2011012702069724, Transation ID No.0295317078 on 27.01.2011 by way of "WRONGLY CHARGES BY TTE" but till date we have not recieved any information/solution from IRCTC. Details is as under :-

Transaction Details
PNR Number: 8351509092 Ticket Type: eticket Transaction ID: 0295317078
Booked On: 11-1-2011 Class: SL Internet Service Charge: Rs 10.00
Date Of Journey: 24/1/2011 Railway Zone: NRBSB Bank: SBI Debit
Total: Rs 1240.00 Train No: 12945 Ticket Charge: Rs 1230.00
From Station: SURAT(ST) Quota: General To Station: MIRZAPUR(MZP)
IRCTC Zone: CCM/Claims Northern Railway,Station Building,Varanasi


Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Ramlakhan Yadav 55 Male 0000/ Booked

2 Lalti Devi 45 Female 0000/ Booked

3 Fotoo 28 Male 0000/ Booked



TDR Details
Reason For TDR: Wrongly Charged BY TTE. TDR Status: Forwarded To Railway Reference No: ekt2011012702069724
TDR Zone: NRBSB TDR Filing Date: 27-Jan-2011
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00