ComplianceOnline - ComplianceOnline is very unreliable
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Complaint by: Speakman Luca on July 30, 2015, 2:47 pm in Education and Schools

ComplianceOnline is a company that cheats its customers. It set a date for an online learning session, but altered it at the last moment. I had enrolled for this webinar. There was no response to any mails or other communication for a couple of weeks about the rescheduled time. Finally, it was set for a date on which it was impossible for me to attend due to my previous commitments. When I asked them for a change, there has been absolutely no response.
The date has passed, and I am yet to hear from them. I know that even if I manage to get across to them, they will say that I was the one who did not attend. All their reschedule rules relate only when it suits them. All of MetricStream’s rules change when it comes to the consumer. This is a terrible way of doing business. You have lost me forever. My large professional circle will build a very bad opinion about the way you offer your services.

Complainant's Goal: ComplianceOnline is a company that cheats its customers
Complainant's Target: ComplianceOnline
Complaint Location: United StatesPalo Alto
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