SAMSUNG MOBILES AFTER SALES SERVICE - COMPLAINT REGARDING SERVICE CENTRE OF SAMSUNG MOBILE, BULANDSHAHR
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Complaint by: lalit on September 20, 2010, 7:22 pm in Mobile and Cell Phones

DEAR SIR
I AM EXTREMLY SORRY TO SAY THAT I PURCHASED TWO SAMSUNG MOBILES AND WITHIN A MONTH BOTH THE MOBILES STARTED MALFUNCTIONING. BATTERY PROBLEM , TOUCHSCREEN PROBLEM, SOFTWARE PROBLEM. I CONTACTED SEVERAL TIMES TO THE SAMSUNG SERVICE CENTRE HERE BUT EVERY TIME THEIR SERVICE AND DELIVERY WAS SO POOR.
NOW BOTH OF MY PHONES ARE WITH THE SERVICE CENTRE AND I AM REGULARY GIVEN NEW DATES OF DELIVERY. I CANNOT UNDERSTAND IF THESE PEOPLE DON'T HAVE THE ABILITY TO REPAIR phones how company has kept these people in service. my mobile details are

1. GT- S5233A COMPLAINT NO. WA********536 DATE 16-08-2010

2. S3500i COMPLAINT NO. 750 DATE 16-09-2010

Complainant's Goal: PLEASE LOOK INTO THE MATTER SERIOUSLY TO GET THESE CORRECTED EARLY.
Complainant's Target: SAMSUNG MOBILES AFTER SALES SERVICE
Complaint Location: India › BULANDSHAHR U.P 203001
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Recent Comments
2.
Fri, 03 Dec 2010  Pardeep Tyagi

I support this complaint. I purchased Samsung Corby before 3 months. But it goes switch off automaticaly after some time. Service center member's were saying that there is any problem in the mother board. But after 1 month they didn;t solve the problem and says that we can't rectify this. Very sad regarding Samsung service Centre poor performance. Please suggest what should I do???

1.
Sat, 20 Nov 2010  atendra

I support this complaint.
that
not take good service of consumer