Complaint about the misbehavior of TTE - Mr. N.Devasundaram, Deputy CTA, Erode

I am a doctor practicing in Kochi. I had to travel by the Nagore Express from Ernakulam Jn. to Ottapalam on 29th. May 2010 for an emergency purpose. Since it was an emergency, I could not book my berth in advance. However, on suggestion from the Railway enquiry, I bought a regular ticket to Ottapalam and decided to try my luck of getting a berth with the TTE. I boarded the S2 coach and sat beside the Police constable who was the security in charge in the train. The constable reassured me that there were berths available and that I need not board the general unreserved coach. The train soon left the station and started moving at high speeds.

The TTE Mr. N. Devasundaram reported for his routine check whereupon I requested him to allot me a berth, if possible. He said it was not possible at all and that I should try my luck in the AC coach. He also added that I should leave the coach immediately. I walked up to the AC coach only to be told by the TTE there that there was no berth available in the AC coach too. I walked back and requested the TTE Mr. Devasundaram to somehow allot me a seat till Ottapalam. He retorted very rudely and asked me to go out of the compartment. I walked ahead and sat in one of the vacant seats in the S2 coach, waiting to alight when the train stopped next, to go to the unreserved compartment, as there is no connection of the rest of the compartments with the unreserved coaches. This was when the TTE approached me again. He was very rude. He asked me to go out of the coach. I asked him how I could get out of the coach when the train was moving. He did not have the patience to listen to me, but told me that I should not be seen next time he comes that way. I walked along the aisle and stayed close to the door to alight and get into the unreserved compartment when the train stops at the next station. Soon afterwards, the TTE came up again with a shower of abuses. He threatened to impose a fine on me... I asked him to fine me immediately. I produced my ticket and told him that I\'m a person who obeys laws of the land that I was only happy to pay a fine as I had erred by entering a reserved coach without a reservation. He fined me. Now, I requested him to be a little more polite with passengers... he started abusing me... I asked him his name and designation when he flew up in a big rage and continued hurling abuses... and that he is willing to fight a case upto the Supreme court if I\'m to face him legally. He asked me to get out of the apartment immediately. I told him that I\'ll take this case of misbehavior with the concerned authorities... I got out of the compartment at the next station and continued my journey in the unreserved compartment.

As a patriotic Indian, I feel depressed when I think of such arrogant public servants... It is a disgrace for the country as well as the organization to have such people on rolls... they should be taken to task and reprimanded for their improper behavior. I fervently hope some authority in the Indian Railway sees this posting and takes appropriate steps against this extremely arrogant railway employee Mr. N. Devasundaram, Deputy CTA, Erode.

Dr. Prasanth Pillai
pramodclinic@gmail.com