On 19-8-2009, I recd three cheques for Rs.1330,2644 and 2910 for which there was shortage of amount in my account. On receipt of this information, I have paid Rs.3200 and there is balance available in my account.
But subsequently I noticed that two cheques for Rs.1330 and 2644 returned as INSUFFICIENT FUNDS.
I herewith enclose the statement taken that you have returned cheques after my payment. When you debited my account, there is sufficient credit available in my account. I want to know why you have returned and debited my account when I am having sufficient credit balance in my account while you returned the cheque.
I hereby request you not to debit any cheque returned charges.
I suffered mental agony and torture due to your above indeficiency of services and I request you to send me Rs.25000 as compensation for the above .
I suffered bad name and my reputation also spoiled due to your negligence and indeficiency of banking services.
I want your explanation in this regard and compensation within a week of this receipt of this letter failing which I have no other option except to proceed further in this regard in consumer court.This is the second time happened in my account.
An email communication has been sent to Standard Chartered Bank on August 20, 2009, 5:25 pm