homeshop18 onlineshoping channel - Cheating on Price
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Complaint by: Usha on September 9, 2011, 9:49 pm in Online Shopping

I placed this order for a 'Joyce Chen 3-Piece 6-inch Bamboo steamer on 29th June. I did not receive the order as promised in 10 days, so I went ahead and placed request for cancellation. The Customer Service executive Mr Ajit- Cancellation gave me a request No: ******** against my cancellation request.

Today11th July at 11:20, the shipment reached my door. When I opened the shipment package. The inside package shows the content as
01. C2INUS02750929- 'Joyce Chen 3-Piece 6-inch Bamboo steamer(imported) - [MRP Rs 1077.00]
If the MRP is 1077, why did HomeShop 18 charge me Rs1797.00 for the same product.

Please refund me back the extra ammount charged, or else take back your product. I feel cheated.


Attaching a scanned copy of the invoice & a picture of the PAX on the box.
Repeated calls to customer care is not helping.

thanx & regds
Usha

Complainant's Goal: Refund of extra money charged
Complainant's Target: homeshop18 onlineshoping channel
Complaint Location: IndiaKarnatakaBangalore
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Recent Comments
3.
Mon, 12 Sep 2011   Message By Complainant Usha Ghosh

You can keep waiting for vendor response. 2 months have gone bye. Please refund the extra money immediately. For me, I bought from Homeshop18 not a vendor as you are telling me.

2.
Sat, 10 Sep 2011 - Business Reply from - HomeShop18 (homeshop18 onlineshoping channel)

Dear Usha,

We are sorry to know about the experience you had while shopping with us.

We will resolve your issue immediately and our customer care executive will give you a call shortly.

Thanks,
Team HomeShop18

1.
Fri, 09 Sep 2011  Message from iComplaints.in Helpdesk

An email communication has been sent to homeshop18 onlineshoping channel on September 9, 2011, 9:49 pm