Complaint by
Gopal on September 9, 2011, 7:10 pm in Consumer Electronics
I booked an IFB washing machine ( AW7233) on ifbappliances.com on 24th August. Online order number is 191625
Least i can is it has been a nightmare since then following it up . Amount was debited from my credit card the next day , but never had any mail or call on the status of delivery as on today ( Sept 09 ).
Have repeatedly called their constumer care who just provide me different numbers to talk to . Had called up numerous times the below ( Hyderabad) numbers
04039187605/602
9963775787
9394754036
03339849678 ( no one ever picked up this, though IFB helpdesk
repeatedly mentions this number to be of the person incharge on online sales )
I am being suggested to upgrade my model ( pay more ) as the stock is not available since 4 months !! . But what they seem to forget is i ordered a product from their website and the product was put on sale . So to put product on sale thats not available with them is no less than a scam .
If presales is such a pathetic experience with no response on mail/calls. One can imagine the plight in after sales service
Request fellow customers to stay away from this brand and sales scam . Totally unprofessional and unethical business practice is the least i can say for IFB. ( International FRAUD Brand !! )
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An email communication has been sent to IFB Industries on September 9, 2011, 7:10 pm