Complaint by
abhinav on December 7, 2011, 6:49 pm in Banking and Finance
Dear sir/madam
Today on 7-12-11, my mother received a call from a person stating himself from hdfc bank, my mother refused so he started using abusive language ,he used such a abusive language to my mother
I would like you to take action against the caller else we will register a police case
he used words like"phaad ke rak doonga, and also called the lady as a maid
I hope you will take action,the telephone no. from which we received call was
1409807209 and call of time was around 2p.m in the afternoon
We live in east delhi,patparganj and my elder brother is a old client of hdfc
Dear Sir/Madam,
We are sorry to hear about the behavior of one of our executives. We will investigate this from our end and take it up with the concerned teams. However, we would require a few details from your end to look into this. We request you to write to talktous@hdfcbank.com with your full name and contact details, details of your account or credit card with us (if you have any) and the reference number TTU000397408122011. Also, let us know more details about the call that you received. We will be able to assist you better with these details.
Regards, Customer Assistance, HDFC Bank
An email communication has been sent to HDFC Bank Limited on December 7, 2011, 6:49 pm
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Please send your complaint on
grievance.redressalcc@hdfcbank.com
talktous@hdfcbank.com
customerservices.cards@hdfcbank.com
Shri M Rajeshwara Rao
C/o Reserve Bank of India,
Sansad marg,
New Delhi - 110001
Tel No.(011) 23730633 / 23736270 / 23736271 / 23725445 / 23710882
Fax No. 011-23725218
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